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Hero Pro Services

Customer reviews

Customer Reviews for Hero Pro Home Services in Nashville & Middle Tennessee

When homeowners in Nashville, Franklin, Brentwood, Spring Hill, and Columbia search for reliable home services, they consistently choose Hero Pro — for HVAC, plumbing, electrical, generators, storm shelters, and home projects.

Recent reviews

Reviews From Local Homeowners

5.0 · 115 reviews on Google

Latest from Google

  • a month ago

    Karsten did a great job on a small, but tricky broken door frame, and he didn’t leave until it was right. I am happy with the prompt service, easy and honest communication, good price, and quality work. We will call Hero Pro again!

    Heidi Slouffman

    via Google

  • a month ago

    These guys are seriously underselling themselves. They’re craftsmen. The quality and speed with which they get the job done is truly impressive. We recently bought a mid-century house in Franklin that had a lot of deferred maintenance and finish work that needed to be completed. Hero Pro Services, provided a quote and the following week delivered the work. While they were here I discovered that they also do plumbing, HVAC and electrical work. They are our new go-to guys for all the weekend projects (and capital projects) that I tell my wife “honey I can do this“. Their prices are reasonable and the work is top-notch. Be a hero and call Hero Pro Services. Your wife will be glad you did and, trust me, so will you.

    Kahley Malloy

    via Google

  • 5 months ago

    Cannot recommend this company enough!! Quick to come out to give an estimate, quick to get scheduled and has seriously made our home feel and look amazing! Our dog did some damage and you could never tell! And they installed my cute light fixture I’ve had for almost a year! Thank you Andrew and Hero Pro for helping us get started! We will be calling again soon!

    Allie Efferson

    via Google

  • 6 months ago

    Hero pro contractors just finished up and I am super happy. Plus I've been looking for a good general contractor for a while now and I just found gold here. The two technicians today Andrew and Karsten really sold me on the company. If you need this type of work done and a range of services done by a general contractor do yourself a favor and hire these guys. Also I only contacted them for the first time yesterday they came today gave me the estimate and now they're done with the work. Pretty amazing huh? Joseph. Forgot to add I have asked them for a quote to add a secondary air conditioning unit to my upstairs music studio and I expect to start that work within the next few weeks. Really excited about this project because that bonus room is been hot hot in the Summers for way too long.

    J Verne

    via Google

  • 7 months ago

    Garret and his team were incredible! Every part of the process was exceptional from the communication to the design and installation. They were able to build exactly what I asked for with high quality and attention to detail. The whole team is kind, and it is clear they care about the satisfaction of their clients. I have already hired them to come back to do more work for me! Thankful for their services!

    Junae Ficken

    via Google

More customer favorites

  • Garret and his team were incredible! Every part of the process was exceptional from the communication to the design and installation. They were able to build exactly what I asked for with high quality and attention to detail. The whole team is kind, and it is clear they care about the satisfaction of their clients. I have already hired them to come back to do more work for me! Thankful for their services!

    Junae F.

    Custom Built-Ins
  • I had a great experience with Hero Pro after a pipe burst. They were so kind and helpful. Ken arrived promptly and did such a great job! I will absolutely use Hero Pro in the future and will recommend them!

    Noelle M.

    Plumbing
  • I called HeroPro to check on my broken water heater when I was out of town. My mother-in-law who was keeping the kids was so impressed with the technicians, and I was amazed at the very fair price they charged to fix everything quickly. They will become my new go-to fix for anything around my home.

    Mark C.

    Water Heater Repair
  • We had a leak in our wall, behind our shower and Hero showed up quickly and stopped the leak immediately! This isn't the first time we've called them for home repairs and they consistently do excellent, honest work with friendly, professional service! Can't recommend them enough!

    Leslie A.

    Leak Repair
  • Hero pro contractors just finished up and I am super happy. I've been looking for a good general contractor for a while now and I just found gold here. The two technicians today, Andrew and Karsten, really sold me on the company. If you need this type of work done and a range of services done by a general contractor, do yourself a favor and hire these guys. I only contacted them for the first time yesterday, they came today, gave me the estimate, and now they're done with the work. Pretty amazing.

    Joseph V.

    General Contracting
  • We used Hero to make cabinet doors on a new storage area in our family room. Ken, our installer, was awesome. He was on time, kept us informed on his ETA, and did a beautiful job on installation. We are so very pleased with the quality.

    Cellia C.

    Custom Cabinetry
  • Cole was absolutely amazing. He went the extra mile. He was so polite and helpful. Garrett was great as well. I will be calling your company from now on. Well done guys!!

    Kathy S.

    Handyman Services
  • I highly recommend Cole and Hero Pro Services. He was fast, efficient, knowledgeable, and friendly, and he repaired/replaced everything I needed help with. Thank you!

    Jenee K.

    Home Repairs
  • Hero Pro Services did a great job completing all of my handyman projects. He was very pleasant, professional, and respectful of my home. I would highly recommend them!

    Danita T.

    Handyman Services

Why homeowners trust Hero Pro

Why Homeowners Trust Hero Pro

  • Fast response

    We answer the phone, show up when we say we will, and don't leave you hanging mid-job.

  • Clear communication

    You hear from us before, during, and after — never wondering what's next.

  • Honest pricing

    Quote matches the invoice. No surprises, no "we found something" upsell mid-visit.

  • Skilled technicians

    Insured and trained across HVAC, plumbing, electrical, and finish work.

  • Respect for your home

    Drop cloths, shoe covers, swept driveways. We leave the space cleaner than we found it.

Reviewed across every service we offer

Reviewed for the Services You Need Most

  • HVAC Services

    Homeowners trust us for AC repair, furnace replacement, heat pumps, and ongoing maintenance.

  • Plumbing Services

    From water heaters and leaks to full plumbing repairs, our plumbers are reviewed for speed and professionalism.

  • Electrical Services

    Customers consistently praise our electricians for safe, code-compliant work and clear explanations.

  • Generators & Storm Shelters

    High-trust projects require high-trust contractors — and our reviews reflect that.

  • Handyman & Home Projects

    Built-ins, repairs, home sale prep, and specialty projects are handled with the same attention to detail.

Serving Middle Tennessee

Serving Nashville & Surrounding Communities

We serve homeowners across Nashville, Spring Hill, Brentwood, Columbia, and Franklin (including Westhaven). Local homes, local codes, local expectations — handled by a team that lives here too.

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